Support
Contact & support
Questions about access, a payment, or your account? Reach the team directly.
Email support
Write to support@methodcasa.com. Include your account email and, if relevant, the order reference.
Response times
Monday to Friday, 9am–6pm UTC. Payment and access issues are prioritised.
Payment help
If a crypto payment has confirmed on-chain but your access has not unlocked, send the transaction reference and we will verify it with the payment processor.
What support cannot help with
Our team cannot give financial, investment, legal or tax advice, and cannot tell you whether a method will work for you. Everything sold here is informational material.